The Rydology Warranty

Comprehensive Coverage

Troubleshooting, Diagnosis, Parts and General Questions. If you need us, we're here. Simple as that.

Industry-Leading Warranty

WE'VE GOT YOU COVERED

Rydology stands by our products and offers a 1 Year Hassle Free Warranty on all our scooters. Peace of mind and a hassle free riding experience is our ultimate goal. To that end, our warranty process is as simple and streamlined as possible for when you need us.

Our Warranty covers the following:

  • Battery
  • Controllers
  • Motors
  • Electronic Systems

Our warranty period begins the day of confirmed delivery.

Customers simply submit a warranty claim with accompanying pictures/videos of the issue and our engineers will provide a diagnosis, step by step fix instruction, and parts delivered to your door.

Cases we do not cover:

Modifications of any sort, water damage, consumables (tires, brake pads, grip tape, etc), chargers, wear & tear, minor cosmetic scratches, collision, and abuse are not covered under warranty.

* Labor is not included in any warranty situation.

Something's not right?

How it works

Simply fill out our warranty claim form below. Our goal is to take the hassle out of troubleshooting and get you back on the road as soon as possible.

Easy Process

Video Submission

All warranty claims will require a detailed video walk-through. After contacting us with your issue, we'll send instructions for your video submission. This video will be used by our engineers to quickly dignose and offer solutions to your particular issue.

Warranty in Action

Diagnosis

After a video review is concluded, you'll be notified of the diagnosis. In most cases, video troubleshooting can be arranged to fix the issue. If the issue is beyond simple troubleshooting, replacement parts will be immediately sent out to repair your issue.

Warranty Claim

Have an issue with your scooter? Simply fill out our warranty claim form below and we'll contact you as soon as possible

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