Industry-Leading Warranty
WE'VE GOT YOU COVERED
Rydology stands by our products and offers a 1 Year Hassle Free Warranty on all our scooters. Peace of mind and a hassle free riding experience is our ultimate goal. To that end, our warranty process is as simple and streamlined as possible for when you need us.
Our Warranty covers the following:
- Battery
- Controllers
- Motors
- Electronic Systems
Our warranty period begins the day of confirmed delivery.
Customers simply submit a warranty claim with accompanying pictures/videos of the issue and our engineers will provide a diagnosis, step by step fix instruction, and parts delivered to your door.
Cases we do not cover:
Water damage caused by wet conditions, mud, salt infused roads, or tar.
Consumables (tires, brake pads, grip tape, bearings, etc), chargers, wear & tear, minor cosmetic scratches, collision, and abuse are not covered under warranty.
Examples of abuse include, but are not limited to: Damage from exceeding published load/weight maximums, battery fast charging, misuse of the battery, and failure to properly maintain (battery should not be stored for long periods of time at full or at empty.)
In cases where accessories that draw power from any 5V/12V or main battery buss line, all warranty for electrical components will be VOIDED.
Error codes or damage as a result of work performed by any shop not pre-authorized by Rydology LLC.
* In some situations your warranty issue may require repairs at a local shop. If this happens, Rydology will cover the cost of repairs at the local repair shop - no joke! We got you covered.
